The Grand Renewal Rush is now live! August 26, 2008
Posted by Sonia Chen in domain name, reseller hosting.2 comments
This exclusive promotion is aimed at offering Renewals and Transfer-Ins @ $7.99! We suggest you make the most of this offer since most gTLD Registries will be hiking their Domain prices soon.
This price hike from the Registries, which will start from October, will mean saying good bye to the good old $7.79 .COM domain and move to an era of increasingly expensive domains. With such little time left for the price change, we offers you a great opportunity to Renew your domains at the best pricing we can offer! With this promotion you can Renew and Transfer-In .COM, .NET and .INFO domains at a special price of $7.79 only.
The Grand Renewal Rush – is your chance to beat the countdown to the price hike and avail of the Best Slab pricing for Renewals and Transfer-Ins.
Points to Remember:
- The promo is applicable on .COM, .NET and .INFO Domains only
- This promotion is applicable only to Renewals and Transfer-Ins. New registrations will not attract the promo pricing
- There are no restrictions on the number of years for which a domain can be renewed or the number of domains that can be renewed
- The promotion will end on the 25th of September, 2008
Join our Reseller Hosting to get best price
New SuperSite & PartnerSite Admin Area is live August 9, 2008
Posted by Sonia Chen in reseller hosting.add a comment
The new and improved SuperSite & PartnerSite Admin Area is now Live. Also find in this mail, an inside scoop on our next Webinar and Upcoming Promo.
New SuperSite & PartnerSite Admin Area:
The main purpose of launching the new Admin Area for the SuperSite & PartnerSite was to make your customization experience even more user-friendly and simple. You will now be able to easily brand as well as customize your SuperSite & PartnerSite according to your preferences, within minutes! For details on customizing your SuperSite & PartnerSite content, please refer to:
http://idigitalnet.myorderbox.com/kb/servlet/KBServlet/cat252.html
With this new, efficient and feature perfect Admin Area, we hope to give you the most hassle free experience while enhancing the look and feel of your ready-made websites.
.MOBI Promo Coming Soon! April 20, 2008
Posted by Sonia Chen in domain name, reseller hosting.add a comment
Happy to announce the .MOBI promo will be start on 24th April, 2008. The .MOBI domain extension price for our reseller is USD7.99. And you can avail of a .MOBI sitebuilder absolutely free with domain purchase.
Note:
- This scheme applies to all new .MOBI Domain Names registered for the first year of their Registration. Therefore, a 2 year .MOBI Domain Name will be charged at [$7.99 + slab-based price for 2nd year].
- Renewals and Transfers will not attract this special pricing.
Are your customers effectively using their SSL Certificates? February 18, 2008
Posted by Sonia Chen in SSL, reseller hosting.add a comment
One of our previous posts covered the advantages of buying a Digital Certificate – through confidentiality, message integrity, non-repudiation and authentication techniques (to name a few), Digital Certificates play a vital role in adding credibility and trust to your Brand. All this of course depends largely on the brand of Digital Certificate that is being used as well! We have that’s why tied up with the very best in the industry- Thawte. It is a Verisign Product and by far the most recognized Digital Certificate Brand out there. What’s more, the prices at which these are being offered to you are not only competitive, but possibly the lowest out there. Many of your Customers though might not have made optimum use of these premium Digital Certificates (Thawte) that you offer them with – wonder why?
Buying the right Digital Certificate is not enough. The effectiveness of a Digital Certificate largely depends on the page that you install it on. So the next time you have a Customer who is not too satisfied with his Digital Certificate’s performance, its probably because it’s not installed on the right page. Here are a few handy tips that you could give him:
Login Page:
It is a must to encrypt sensitive login credentials that are entered on the Login Page. A website that does not have a Digital Certificate installed on the Login Page is at risk of the clients data being illegally accessed. Furthermore, with browsers getting smarter, for any page that asks for information and doesn’t have a Digital Certificate, the browser throws up a security message.
Payment Page:
Even with the internet gaining so much popularity, there will always be a little hesitation when entering Credit Card information online. And during the purchase process, if the browser pops up a security warning, most users will stop right there and not end up buying the product! Statistics indicate that over 60 percent of shoppers do not complete the shopping process that they begin. Yes, there are various factors that contribute to this, but not having a Digital Certificate on the payment page is the easiest and the most critical solution for reducing Shopping Cart Abandonment.
Any page that asks for email addresses:
Spam or unsolicited emails are doing round of the internet like never before. Customers are vary of giving their email addresses simply because they don’t want their email address being accessed by spammers. And not having a Digital Certificate on a page that asks for email addresses puts your Customer at a risk of their email address being accessed.
Another important point that your Customer can do is place the Digital Certificate seal throughout the Website, or at least on important pages like the Homepage. This assures the visitors that the site is authentic and business intentions are genuine.
They may seem quite simple but more often than usual, these important tips are ignored. And yes they do make a vast difference when implemented accurately.
.ASIA pre-apps COMING SOON. February 18, 2008
Posted by Sonia Chen in domain name, reseller hosting.add a comment
The .ASIA Landrush is scheduled to begin on 20th Feb, and we will soon start accepting pre-applications at an unbelievably low pricing of $15 per year (fully refundable)!
Why .ASIA?
The Asian Continent houses over 60% of the worlds population. Furthermore, with 3 Asian countries ranking amongst the top 5 Countries with regards to Internet Usage, and Asian Internet users growing by almost 350% every year, Asia is surely heading towards being the Mecca of the Internet Industry very soon. All this translates into .ASIA being the most sought after ‘new’ TLD. .ASIA offers you a unique opportunity to cater to the worlds largest and fastest growing market. By having .ASIA in your Product Portfolio, you will multiply your Customer base since it’s a multi-country TLD, that can be used to target a huge number of dynamic and fast growing Asian countries.
Enhanced Customer Service with Live Chat February 18, 2008
Posted by Sonia Chen in live chat, reseller hosting.add a comment
Hi! You have reached XYZ Ltd. Please press 1 for Sales, 2 for Support. etc
*After having pressed 2*
All our executives are currently busy. Your call is important to us.Please stay on the line.
This Customer probably had a query that could be addressed in less than a minute, but had to wait a good 15 minutes to get an individual on the line. You know that this not only displeases the Customer but drastically affects customer relationship and leaves a long lasting negative impression. Soon enough this Customer will take your business to your competitor – not because the quality of the product wasn’t up to the mark, but because he was disappointed with the service.
To keep up with the increasing competition, one needs to employ enhanced methods for not just satisfying, but actually delighting the Customer. This is when service on demand comes into the picture. The customer service gap can be eliminated by taking advantage of technology that is developed essentially for this purpose. Live Chat Packages provide the perfect solution to your customers to bridge this gap with their clients.
An example of how this would work is:
When your customer or potential customer visits your website, and needs assistance, he can have a representative talking to him in no time with just a click of a button. Similarly, all your Customers’ that have an e-commerce website can also benefit by using Live Chat on their websites.
Forrester Research Inc. projects steady growth in the use of Live Chat in customer service. In 2003, 30% of online buyers turned to live chat for customer service, up from 19% in 2001, Forrester reports. Acceptance of live chat will grow to 59% of online buyers in 2007 “as online chatting teens grow up,” Forrester says.
Benefits of using Live Chat:
Efficient: Customers will enjoy the efficiency of their shopping experience. All questions will be answered in real time. Thus, making it a much better option than e-mail.
Cost effective: Live chat saves money because it eliminates the need to maintain expensive toll-free numbers.
Multi task: A single representative can handle multiple chat sessions, whereas only a single person can be catered to over the phone.
Scalable: The live chat being scalable, allows you to add chat operators as your business expands.
Instant Leads: With potential Customers coming your way, you can keep a record of the leads.
You as a Reseller can use this on your website, depending on your company structure and needs as well as sell these to your Customers to use on their website. Have a look at the various Live Chat packages on offer here. In conclusion, it is obvious that Live Chat is the gateway to richer customer relationships and lower online service costs.
IDigitalNet launches India Hosting February 6, 2008
Posted by Sonia Chen in hosting, reseller hosting.add a comment
IDigitalNet is thrilled to announce the latest addition to our set of Services – India Hosting!
This post covers all the details about India Hosting, such as separation of the pricing tables for New Hosting Orders and Renewals. Also covered are certain modifications that you might need to make to your Email Services.
India Hosting
You can now offer your Customers the choice between US and India Hosting. If you wish to sell India Hosting, all you need to do is make sure you are signed up for it. You can do this from your Control Panel by going to Settings –> Products –> Manage Product Signup. Over here, you need to check the radio button against the India Hosting Section. If you have selected the “Automatically sign me up for all Products and Services “ option, you don’t need to do anything to signup.
India Hosting will however, not appear on your SuperSite just yet. You can work out your pricing strategy and set your India Hosting Pricing. India Hosting will be live on your SuperSite on 7th Feb, 2008, post which your Customers will be able to purchase these packages from you.
India Hosting Plans (Linux / Windows):
| Plan A | Plan B | Plan C | Plan D | |
| Web Space | 1GB | 2GB | 7.5GB | 10GB |
| Bandwidth | 2GB | 5GB | 10GB | 15GB |
| DB | 0 | 1 | 5 | 10 |
| DB Space | 0 | 250MB | 500MB | 750MB |
| DLL | - | - | - | Yes |
| Dedicated IP/SSL | Optional | Optional | Optional | Yes |
To set your New Hosting orders as well as Renewal Prices, go to Settings –> Set Pricing Plans and Promos.
For more details regarding setting your prices, click here (or contact your Account Manager).
DNS Modifications for New Inbound E-Mail Server:
We have recently added a New In-bound mail server for our Email Hosting Services. This addition requires you to carry out a modification to reflect this change on your Email Hosting Services.
The below modification is required only if the Clients’ Email Hosting Orders don’t use the Branded Nameservers provided by ResellerClub. In this case, they would have to add an additional DNS Record (New Record) for the Email Service at a location from where they manage their DNS.
The modification required is as follows:
| Existing A Record | <order id>.mx.<domain-name>.com IN A 67.15.238.68 |
| New A record | <order id>.mx.<domain-name>.com IN A 209.62.87.245 |
Both the above A Records will have to be maintained for all Email Services. You can add this additional DNS Record for the New In-bound Mail Server from your DNS management interface. For more details on changing your DNS Records details, please click here.
For any doubts or clarifications, feel free to get back to your Account Manager, or simply drop in a line at reseller@idigitalnet.com.
Looking at reselling Website Builder?… February 1, 2008
Posted by Sonia Chen in reseller hosting, website builder.add a comment
Very often, Website Builder Tools are not considered to be an ‘A list’ or ‘primary’ Product to resell. One important reason why this happens is the fact that Website Builders many times do not sell as much as the other Products like Domain Names and Web Hosting. But who do sell Website Builder Tools actively will agree that the demand is huge, however getting the ‘right’ Website Builder to resell is crucial. Make sure you keep the following in mind before freezing on a certain Website Builder Tool to resell:
- Types of Website Builder
A Website Builder Tool should have a variety of packages tailored to meet the needs of all kinds of Customers – from individuals looking at building a one page website to enterprises looking at designing professional corporate websites. Having various packages not only gives your Customers options to choose from, but also makes sure they get a package that suits their needs with you, rather than looking at other Service Providers.
- Option to choose your own Hosting Service Provider
This is extremely important, especially if you are looking at reselling your own hosting, or have your own server. Many Website Builder companies restrict you from reselling some other hosting service and/or restrict the site built with that tool from being hosted elsewhere.
- Variety of Templates to choose from
Website Builder Tools should have a good variety of customizable Designs and Templates to choose from. You might come across some Service Provider boasting about 1000’s of varieties, but they might be just a few designs in multiple color options. Hence, look for a Service Provider with a good variety of designs rather one with similar templates.
- Easy-To-Use Editing Tools
Website Builder tool should have a very simple and user friendly Interface. It should provide easy tools to edit text as well as images so that one doesn’t have to rely on other external/third-party applications.
- Interface Speed
Now-a-days, majority of the Website Builder Tools offer only online tools for designing the site, rather than downloadable versions which can be used offline. Considering this fact, there should be a very good Interface speed ensuring that the site is designed in as little time as possible.
- Support from the Service Provider
Support plays an extremely important role in the Web Services industry, and reselling Website Builder Tools is no different. Service Providers should provide a host of options to their Clients such as, an extensive Knowledgebase detailing about all the features of the Website Builder Tool, Demo Videos and an efficient ticketing system amongst others.
Though not a comprehensive list, any Website Builder satisfying majority of the above features should be an ideal choice.
Understanding ‘Digital (SSL) Certificates’ – FAQs January 31, 2008
Posted by Sonia Chen in SSL, hosting, reseller hosting.add a comment
In a digital / virtual world, a hand written signature has no meaning, there is always an element of doubt when sending or receiving sensitive information. A large percentage of internet users leave websites when asked to provide any information about themselves, simply because the website was not a secure website. There is no better way of building user’s trust than by enabling SSL on your website and getting an SSL Certificate for your website.
- What is a Digital (SSL) Certificate?
- What are Digital Certificates used for?
- When would you require a Digital Certificate?
- What does a Digital Certificate tell your site visitors?
- Why you MUST have a Digital Certificate?
- What is an Additional License?
- What is a Certification Authority (CA)?
- What do we offer?
What is a Digital (SSL) Certificate?
A Digital Certificate allows you to establish your credentials when doing business or other transactions on the Web. You can present a Digital Certificate electronically to prove your identity or your right to access information or services online.
Digital Certificates, bind an identity to a pair of electronic keys that can be used to encrypt and sign digital information. A Digital Certificate makes it possible to verify someone’s claim that they have the right to use a given key, helping to prevent people from using phony keys to impersonate other users. Used in conjunction with encryption, Digital Certificates provide a more complete security solution, assuring the identity of all parties involved in a transaction.
A Digital Certificate is issued by a Certification Authority (CA) and signed with the CA’s private key. A Digital Certificate typically contains the:
- Owner’s public key
- Owner’s name
- Expiration date of the public key
- Name of the issuer (the CA that issued the Digital Certificate)
- Serial number of the Digital Certificate
- Digital signature of the issuer
What are Digital Certificates used for?
Digital Certificates can be used for a variety of electronic transactions including e-mail, electronic commerce, groupware and electronic funds transfers.
For example, a customer shopping at an electronic mall requests the Digital Certificate of the server to authenticate the identity of the mall operator and the content provided by the merchant. Without authenticating the server, the shopper would not trust the operator or merchant with sensitive information like a credit card number. The Digital Certificate is instrumental in establishing a secure channel for communicating any sensitive information back to the mall operator.
When would you require a Digital Certificate?
If you are running a virtual mall, electronic banking website or any other electronic services website then customers may abandon your website due to concerns about privacy and security. A server with its own Digital Certificate assures users that the server is run by the organization it claims to be affiliated with and that the content provided is legitimate.
What does a Digital Certificate tell your site visitors?
Customers today demand the highest levels of online safety. When you have a valid SSL digital certificate, your site visitors can see it to check:
- That it was indeed issued for your website
- Who the owner of the website is and his/her physical location
- The validity of the certificate
A Digital Certificate helps achieve:
Authenticity:
The senders (originators) key is used to add a signature to the data. This signature uniquely authenticates the sender. The recipient can be confident that the data was composed by the sender.
Integrity:
The electronic signature is unique to the data. An alteration invalidates the signature. Both parties can be sure that the information is unchanged.
Non-repudiation:
Once singed, One cannot revoke the validity or claim that he/she didn’t sign the data.
Why you MUST have a Digital Certificate?
Digital Certificate is a single source to combat all the fraudulent transaction prevailing on the Internet. It not only encrypts all the data which is shared between the client and a server but also helps in gaining the trust of your Customer while logging in your Customer account or while purchasing any product from your website.
What is an Additional License?
A Digital Certificate by itself can be used to secure a domain name only on a single server. Additional License(s) for a Digital Certificate allows you to conveniently secure a domain name on multiple servers, using the same Digital Certificate.
What is a Certification Authority (CA)?
A trusted third-party organization or company that issues digital certificates used to create digital signatures and public-private key pairs. The role of the CA in this process is to guarantee that the individual granted the unique certificate is, in fact, who he or she claims to be. CAs are a critical component in data security and electronic commerce because they guarantee that the two parties exchanging information are really who they claim to be.
What do we offer?
We have partnered with thawte (unit of VeriSign, Inc.) which is well-recognized & trusted by users worldwide. In fact thawte is considered to be the most reliable Digital (SSL) Certificate brand in the industry today. Click here http://hosting.idigitalnet.com/digital_certificate.php#plans to view the various types of certificates offered.
Tax Engine January 31, 2008
Posted by Sonia Chen in reseller hosting.add a comment
The Tax Engine allows you to collect any indirect charges (VAT, Sales tax, Service Tax, etc. ) that you wish to levy on your Customers/Sub-Resellers for the sale of any product. Using the Tax Engine, you can create unique customized tax rules which would automatically calculate the applicable Taxes based on various aspects such as the Product, location of the Customer/ Sub-Reseller and add this to the respective invoice. You can set these rules from your Reseller Control Panel by going to Settings >> Finance & Billing >> Configure Tax Rules.
Please refer to our Tax Engine KnowledgeBase for further information about setting Tax Rules.
