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Why pitch Email Hosting? February 9, 2008

Posted by Sonia Chen in hosting.
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Considering the exponential rate at which the number of internet users are increasing, what are the chances of Bryan getting an Email Address of his choice? Like most other internet users around the globe, he will in all probability, go for a free email service provider, and end up with an email address like bryan_1984@…, or bry65an@… ! This is because most of the good email ids with all the free Email Service Providers have already been taken.

Bryan and thousands like him, is your target audience for Email Hosting Services! Here’s how- Wouldn’t Bryan, who runs a Used Car business- “Used Cars”, like to go for an Email Address bryan@usedcars.com instead of bryan.0065@****.com or bryan_cars5764@****.com? bryan@usedcars.com not only sounds more professional, but also looks good and is easier to remember. More importantly, it does wonders for his company’s brand image, and increases the credibility of his business.

So what’s actually stopping Bryan from opting for a customized email address?

  • Most people perceive getting a customized email address to be an expensive affair.
  • There’s a common misconception that setting up your own customized email address requires you to have sound technical knowledge.

Getting Bryan aboard is simple- make him understand that buying a customized email address for an entire year won’t cost him more than a Pizza. Moreover, managing this Email Account is as simple as managing any other free Email Account. Not to mention the benefits to his business, that were discussed earlier. There -you have a Sale!:)

You will come across different types of prospects with varied requirements- students looking for a single Email Account, Small and Medium Enterprises asking for 50-100 accounts, or MNCs and big corporates with a requirement of a couple of 100 accounts. We have therefore created 4 plans under Email Hosting, which will cater to all your Customers’ requirements. With our White Labeled Webmail interface, checking and managing Email Accounts is as easy as any other free email service.

We hope this article has helped you see Email Hosting as a product in a different light. In fact, it could actually be that perfect entry-level product that you were looking for to get your market penetration strategy working.

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IDigitalNet launches India Hosting February 6, 2008

Posted by Sonia Chen in hosting, reseller hosting.
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IDigitalNet is thrilled to announce the latest addition to our set of Services – India Hosting!

This post covers all the details about India Hosting, such as separation of the pricing tables for New Hosting Orders and Renewals. Also covered are certain modifications that you might need to make to your Email Services.

India Hosting
You can now offer your Customers the choice between US and India Hosting. If you wish to sell India Hosting, all you need to do is make sure you are signed up for it. You can do this from your Control Panel by going to Settings –> Products –> Manage Product Signup. Over here, you need to check the radio button against the India Hosting Section. If you have selected the “Automatically sign me up for all Products and Services “ option, you don’t need to do anything to signup.

India Hosting will however, not appear on your SuperSite just yet. You can work out your pricing strategy and set your India Hosting Pricing. India Hosting will be live on your SuperSite on 7th Feb, 2008, post which your Customers will be able to purchase these packages from you.

India Hosting Plans (Linux / Windows):

  Plan A Plan B Plan C Plan D
Web Space 1GB 2GB 7.5GB 10GB
Bandwidth 2GB 5GB 10GB 15GB
DB 0 1 5 10
DB Space 0 250MB 500MB 750MB
DLL - - - Yes
Dedicated IP/SSL Optional Optional Optional Yes

To set your New Hosting orders as well as Renewal Prices, go to Settings –> Set Pricing Plans and Promos.
For more details regarding setting your prices, click here (or contact your Account Manager).

DNS Modifications for New Inbound E-Mail Server:
We have recently added a New In-bound mail server for our Email Hosting Services. This addition requires you to carry out a modification to reflect this change on your Email Hosting Services.

The below modification is required only if the Clients’ Email Hosting Orders don’t use the Branded Nameservers provided by ResellerClub. In this case, they would have to add an additional DNS Record (New Record) for the Email Service at a location from where they manage their DNS.

The modification required is as follows:

Existing A Record <order id>.mx.<domain-name>.com IN A 67.15.238.68
New A record <order id>.mx.<domain-name>.com IN A 209.62.87.245

Both the above A Records will have to be maintained for all Email Services. You can add this additional DNS Record for the New In-bound Mail Server from your DNS management interface. For more details on changing your DNS Records details, please click here.

For any doubts or clarifications, feel free to get back to your Account Manager, or simply drop in a line at reseller@idigitalnet.com.

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Understanding ‘Digital (SSL) Certificates’ – FAQs January 31, 2008

Posted by Sonia Chen in SSL, hosting, reseller hosting.
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In a digital / virtual world, a hand written signature has no meaning, there is always an element of doubt when sending or receiving sensitive information. A large percentage of internet users leave websites when asked to provide any information about themselves, simply because the website was not a secure website. There is no better way of building user’s trust than by enabling SSL on your website and getting an SSL Certificate for your website.

What is a Digital (SSL) Certificate?

A Digital Certificate allows you to establish your credentials when doing business or other transactions on the Web. You can present a Digital Certificate electronically to prove your identity or your right to access information or services online.

Digital Certificates, bind an identity to a pair of electronic keys that can be used to encrypt and sign digital information. A Digital Certificate makes it possible to verify someone’s claim that they have the right to use a given key, helping to prevent people from using phony keys to impersonate other users. Used in conjunction with encryption, Digital Certificates provide a more complete security solution, assuring the identity of all parties involved in a transaction.

A Digital Certificate is issued by a Certification Authority (CA) and signed with the CA’s private key. A Digital Certificate typically contains the:

  • Owner’s public key
  • Owner’s name
  • Expiration date of the public key
  • Name of the issuer (the CA that issued the Digital Certificate)
  • Serial number of the Digital Certificate
  • Digital signature of the issuer

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What are Digital Certificates used for?

Digital Certificates can be used for a variety of electronic transactions including e-mail, electronic commerce, groupware and electronic funds transfers.

For example, a customer shopping at an electronic mall requests the Digital Certificate of the server to authenticate the identity of the mall operator and the content provided by the merchant. Without authenticating the server, the shopper would not trust the operator or merchant with sensitive information like a credit card number. The Digital Certificate is instrumental in establishing a secure channel for communicating any sensitive information back to the mall operator.

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When would you require a Digital Certificate?

If you are running a virtual mall, electronic banking website or any other electronic services website then customers may abandon your website due to concerns about privacy and security. A server with its own Digital Certificate assures users that the server is run by the organization it claims to be affiliated with and that the content provided is legitimate.

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What does a Digital Certificate tell your site visitors?

Customers today demand the highest levels of online safety. When you have a valid SSL digital certificate, your site visitors can see it to check:

  • That it was indeed issued for your website
  • Who the owner of the website is and his/her physical location
  • The validity of the certificate

A Digital Certificate helps achieve:

Authenticity:
The senders (originators) key is used to add a signature to the data. This signature uniquely authenticates the sender. The recipient can be confident that the data was composed by the sender.

Integrity:
The electronic signature is unique to the data. An alteration invalidates the signature. Both parties can be sure that the information is unchanged.

Non-repudiation:
Once singed, One cannot revoke the validity or claim that he/she didn’t sign the data.

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Why you MUST have a Digital Certificate?

Digital Certificate is a single source to combat all the fraudulent transaction prevailing on the Internet. It not only encrypts all the data which is shared between the client and a server but also helps in gaining the trust of your Customer while logging in your Customer account or while purchasing any product from your website.

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What is an Additional License?

A Digital Certificate by itself can be used to secure a domain name only on a single server. Additional License(s) for a Digital Certificate allows you to conveniently secure a domain name on multiple servers, using the same Digital Certificate.

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What is a Certification Authority (CA)?

A trusted third-party organization or company that issues digital certificates used to create digital signatures and public-private key pairs. The role of the CA in this process is to guarantee that the individual granted the unique certificate is, in fact, who he or she claims to be. CAs are a critical component in data security and electronic commerce because they guarantee that the two parties exchanging information are really who they claim to be.

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What do we offer?

We have partnered with thawte (unit of VeriSign, Inc.) which is well-recognized & trusted by users worldwide. In fact thawte is considered to be the most reliable Digital (SSL) Certificate brand in the industry today. Click here http://hosting.idigitalnet.com/digital_certificate.php#plans to view the various types of certificates offered.

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Changes Made to Hosting Pages on the SuperSite January 19, 2008

Posted by Sonia Chen in hosting.
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We have made changes to our Hosting pages on the SuperSite. These should appear without any manual intervention from your end if the respective files have not been modified by you. Incase they do not, then you will need to compare the updated copies of these files with your modified/translated ones and make the necessary changes.

The modified files are:

1. hosting_features.html (tabbed hosting features listing)
2. email_features.html (tabbed email features listing)
3. combined_features_hosting.html (windows & linux hosting features page)
4. email_features.html (email features page)

These files can be edited from your SuperSite Admin interface. Their paths are:

1. Add Modify Content/Themes -> Website Content -> Your Language -> Products -> Hosting -> Web_email_hosting -> Includes -> hosting_features.html
2. Add Modify Content/Themes -> Website Content -> Your Language -> Products -> Hosting -> Web_email_hosting -> Includes -> email_features.html
3. Add Modify Content/Themes -> Website Content -> Your Language -> Products -> Features -> Combined_features_hosting -> combined_features_hosting.html
4. Add Modify Content/Themes -> Website Content -> Your Language -> Products -> Features -> Email_features -> email_features.html

You do not need to reload cache once you make these changes.

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Hosting – The Silent Partner for Your E-Business January 3, 2007

Posted by Sonia Chen in hosting.
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Online business will never replace brick-and-mortar, but an online presence will be integral to the business model of any successful business. Already, e-commerce revenues are in the billions, and are growing exponentially. Any business that wishes to be competitive in this new marketplace cannot ignore the power of e-commerce.Perhaps, like many small business owner, you have taken the first step in putting your business online: You have done your research, identified your brand, chosen and registered a domain name that speaks to your brand. That was the easy part.

But after domain registration, what follows may be one of the most important decisions you make for your e-business: finding the right hosting company. This is as important to the quality of your business as finding the right partner, and many people – even experienced Webmasters – find the experience daunting. I would like to share my hosting experience with you, in the hopes that it will make your decision-making process a little easier.

RELIABILITY

Hosting isn’t glamorous, but as you know, it is the backbone of your Web-based business. That is why I refer to it as the “silent partner.” A good hosting company is dependable, with a steady uptime track record. After all, what good is a Web site if it’s down? A good hosting company should operate like the electric company – every day you wake up, it’s there, working. However, even the most reliable companies need to periodically take the system down for maintenance. Your hosting company should inform its customers in advance of any downtime, and should perform its maintenance during off-peak hours – so as not to unduly burden your Web business. The next things to look for are the Four Ss: Service, Software, Support, and Space.

SERVICE

An extremely important (and often overlooked) factor is Service. Unfortunately, many hosting companies end their relationship with you the moment the server sale is made. This leaves unanswered the crucial question, “Okay, I’ve got a server – now what?” This is critical when you consider that some companies are so controlling that Web masters are discouraged from customizing and/or managing sites for their clients! Other hosting companies give you space on a server, but nothing more – you have to configure the server and set up all the back-end functionality manually!As you have probably done this before, I don’t need to tell you what a time-consuming and laborious task this is. You’ll want to find a Web host that is on-call 24/7 to answer questions. My Web host even has discussion boards where fellow customers can offer advice and helpful tips. Good service means providing a community of resources throughout the life of your e-business.

SOFTWARE

In addition to service, the ideal hosting solution also provides easy-to-use Web management tools. This is the third “S:” Software. My hosting company offers tools that are easy enough for a novice to quickly understand, and customizable enough for a Web master to optimize. In my experience, one of the most useful tools is an e-mail manager.The e-mail manager has saved me a lot of time during manual configuration. It allows me to quickly set up e-mail accounts, add or remove POPs, create auto-responders, create aliases, and more. And because the tools are Web-based, I have instant access, no matter where I am. This advantage is particularly useful for people who travel frequently, or whose customer base is spread out over a wide geographical area.

SUPPORT

Even for experienced Web developers, Support is a primary consideration. Questions always arise as you develop sites and add features and/or functionality. The ideal hosting company will be there to assist you along the way, as well as to talk you through any rough spots. Since support issues are rarely constrained to regular business hours, make sure that your chosen hosting company offers support 24/7 (just in case), and also provides several different contact methods, such as telephone, e-mail, and Web-based access.

SPACE

Finally, “Space” refers to how much server room you will need to store and manage your digital data. How much space you will need can be determined by how much content you plan to post, how much data you will store, and how much traffic you are expecting. Ideally, you should find a company that offers both shared and dedicated servers; that way, you can start small, and expand as your online business grows.

Shared servers are simply servers that are shared with other businesses. Most small to medium-sized businesses prefer shared hosting because it is cost-effective and can be scaled to the amount of space that your business needs. Of course, if you require more space, a dedicated server option is likely best for you. Dedicated servers range in size, with my hosting company, for example, offering servers anywhere between 4.2 gigs (the DEDA1) to the huge DEDA5, which has 18 gigs of space.

I hope my experiences will aid you in your hosting selection process. You need to consider reliability, service, software, support, and space. That way, you can wisely choose the “silent partner,” who will deliver steady uptime, sophisticated time-saving tools, and supreme customer support.

This article written by Lisa Schmeckpeper of LRS Marketing . Copyright © 2000 [LRS Marketing].

Client-Specific Hosting January 3, 2007

Posted by Sonia Chen in hosting.
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Listed below are common client goals, and the type(s) of hosting solutions that best match those goals:

Client Goal: Type(s) of Hosting:
I want a free web site. Free Web Hosting
I want a simple, very affordable dot com web site. Budget Web Hosting
I need to a relatively affordable, but somewhat powerful web site. Basic Shared, UNIX/Linux Web Hosting, Windows 2000/NT, Mac Web Hosting, or FrontPage Web Hosting
I want to sell products online. E-Commerce Web Hosting
I want to resell web hosting packages and make money. Reseller Web Hosting
I need to streamline internal company operations ASPs (Application Service Providers)
I need a full server to store my website or data. Dedicated Web Hosting
I need to have someone host my server at their data center. Co-located Server Hosting
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What to Expect From a Good Web Hosting January 3, 2007

Posted by Sonia Chen in hosting.
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Keep in mind budget web hosts cannot always provide all of this, but at minimum all web hosting providers should supply some kind of money-back guarantee and responsive support. Even pure email support can sometimes be quick and responsive.

24 Hour Support (preferably telephone)
Money-Back Guarantee (at least a 14 day minimum)
99.9% Uptime Guarantee
Server backups Reliable web hosts will always have backups of your data in case they or you lose or delete data.
High Levels of Bandwidth Host Help do a great a job of explaining in detail how bandwidth works. Click here for Webopedia’s definition of bandwidth. Click here for Webopedia’s definition of bandwidth.
Backup Power Supplies Also referred to as a UPS, or uninterruptible power source.
A T3 Connection or better to a primary internet backbone

- What is a T3?
What is an Internet bckbone?

Redundancy Redundancy is simply more than one connection to the internet in case one fails. Click for the official definition

General Types of Web Hosting January 3, 2007

Posted by Sonia Chen in hosting.
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While there are many specific types of web hosting, all hosting solutions fit into one of these three technical categories:

- Shared Hosting – Shared hosting is when you rent a portion of a server – like renting an office room in an office building. Usually shared hosting packages are sufficient for basic web sites. If requested, your hosting provider will reserve your own domain name (www.yourname.com) and provide you with email at your domain name yourname@yourname.com). Or if you reserved your own domain name in advance, your web host will provide you with the information necessary to “hook it up” to your web server. Pricing in the category of shared web hosting can range from free to over $100/month dependent on the service offerings.

- Dedicated Hosting – This is when you rent an entire server – like renting an entire office building. Once you have your server you can put whatever you would like on it, your choice of applications, your choice of data. You can store whatever you need on a dedicated server with fewer restrictions than that of a shared hosting solution. Low end dedicated servers start around $100/month, and go up from there.

- Co-located Hosting – This is when you actually buy the server, hardware, and software. Your server is then monitored and connected to the web from a data center. This gives you the most control of your server – not only do you choose what to put on your server, but what technology will be hardwired to the physical machine itself. Frequent clients of co-located services are web hosting providers, because they want 100% control and ownership of their servers. Co-located services are for companies or individuals in need of mission-critical hosting operations. Co-located web hosting prices are not usually based on specific pricing plans as the prices vary greatly on each individual client’s needs.